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Eliza Rodriguez's avatar

When I call my marketplace insurance, Ambetter, it only connects me to an AI agent that talks. I have, while walking around in public like a lunatic, accused it of being a robot, to which it responds, "I am not a robot, I am an agent."

I hate that robot agent. They programmed it to sound like a person-- little verbal tics and all. But it's not a person. If I ask it certain questions, it doesn't understand.

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